Accessible Dispatch

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Accessible Dispatch. At your service now.

The new way to book a wheelchair-accessible taxi in Manhattan. No advance reservations necessary; available to you 24/7.

Website Accessibility Policy

We are firmly committed to making our website accessible to all users, including those with visual, hearing, and cognitive disabilities. Some of the measures we’ve taken to improve the accessibility and usability of this site include:

  • Clear and consistent navigation
  • Clear and consistent content
  • Text equivalents for all non-text elements within the site
  • A skip to main content link provides our users with a method for bypassing the header and main navigation links of each page and going directly to the main content of the page
  • We have tested selected pages within multiple web browsers and platforms, the IBM Home Page Reader, and various other accessibility validation tools.
  • We are committed to ensuring that this website conforms to the Priority 1 guidelines of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG).

If You Have Trouble

If you have questions relating to our website accessibility policy, if the format or presentation of any of the material within our website interferes with your ability to access the information, or if any of the material within this website is incompatible with any assistive technology, browser, or platform, please contact us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the URL of the material you requested, and your contact information.

Links to Third Party Sites

Some of the pages within our website may contain links to third party sites. Those sites are not within our control and may not follow the same accessibility standards as we adhere to. We are not responsible for the content or availability of those sites, their partners, or advertisers.

Further Resources

The accessibility software listed below is for the convenience of our users. To obtain additional information about any of the products below, please select the appropriate link. (Note: The links below will open in a new browser window)

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From Our CT & NYC Accessible Services

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  • The freedom [associated with wheelchair-accessible taxi] also allows more employment opportunities as transportation is a huge barrier among those with physical disabilities. It will open so many opportunities for people to be in the community and this will give people an opportunity to work.

    Theresa Nadeau, Connect-Ability Project Coordinator and Metro Taxi Accessible Service Advocate
  • Last week, I drove a man to a private party who had not been out of his house for six months. Metro Taxi Accessible Service is about quality of life!

    Kevin Flegler, dedicated Metro Taxi Accessible Service Driver