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Accessible Dispatch. At your service now.

The new way to order a wheelchair-accessible taxi in Manhattan. No advance reservations necessary; available to you 24/7.

Category Archives for Press Room

[PRESS] 50,000 Use New App to Order Handicapped-accessible Cabs – 30JUN2014

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50,000 Use New App to Order Handicapped-accessible Cabs
Rebecca Harshbarger
June 30, 2014

(Excerpt) The city’s handicapped-accessible taxi program, where wheelchair and scooter-bound passengers can order yellow cabs using a smartphone, has been a success with more than 50,000 people taking advantage of the service is it’s first year and a half, according to data obtained by The Post.

That’s more than 150 a day and other cities like San Francisco and Chicago are studying New York’s system to better tailor their fleets to disabled passengers.…

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[PRESS] Ms. Wheelchair America Hails a Cab Company in West Haven – 27SEPT2013

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Ms. Wheelchair America Hails a Cab Company in West Haven
Jim Shelton
September 27, 2013

(Excerpt) Jennifer Lynn Adams rolled into town Friday with a bright smile and a message of mobility.

Adams, recently crowned Ms. Wheelchair America, brought her “Inclusion Revolution” national tour to several spots around the state, including the headquarters of Metro Taxi. She toured the facility and got a closer look at one of the cab company’s 70 wheelchair-accessible, MV-1 vehicles.

“It is so frustrating trying to get from point A to point B when you don’t have the resources to get there yourself,” Adams said.…

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[PRESS] Ms. Wheelchair America 2014 Visits Connecticut’s Metro Taxi – 27SEPT2013

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 Ms. Wheelchair America 2014 Visits Connecticut’s Metro Taxi
Tony Terzi
September 27, 2013

(Excerpt) Since being crowned Miss Wheelchair America in July, Jennifer Adams motivational speaking business has, not surprisingly, picked up. Her message to those with limitations is simple: make certain you demonstrate to everyone that having a disability is actually cool.

“There’s a lot of life circumstances that are humbling, but if you can handle it with grace, and continue to push past your limitations, its inspiring to others and that’s what makes a disability cool,” Adams said.…

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[PRESS] As ‘Taxi of Tomorrow’ Debate Roils, Accessible Dispatch Rolls – 24SEPT2013

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As ‘Taxi of Tomorrow’ Debate Roils, Accessible Dispatch Rolls
Dan Orlando
September 24, 2013

(Excerpt) Overlooked in all the debate [about Taxi of Tomorrow]: The number of wheelchair-friendly cab rides in New York is on the rise since a Connecticut company took over the dispatching services last year. West Haven-based Metro Taxi lobbied for the introduction of wheelchair-accessible cabs in Connecticut back in 2009, and now, through its Accessible Dispatch unit, is the only dispatcher of strictly handicap-accessible vehicles in NYC.…

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[PRESS] Wheelchair-Accessible NY Taxi Dispatch Service – Spring 2013

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Wheelchair-Accessible NY Taxi Dispatch Service
Spring 2013
 

(Excerpt) If you are planning to attend Careers & the disAbled’s New York Job Fair next summer, it will be a little easier to get around Manhattan and outer boroughs thanks to a new wheelchair-accessible taxi dispatching service.

The program, Accessible Dispatch, was announced in September by the New York City Taxi and Limousine Commission (TLC), the Mayor’s Office for People with Disabilities (MOPD) and the Mayor’s Office of Veterans’ Affairs.

Accessible Dispatch is the brainchild of Metro Taxi owner Bill Scalzi, of West Haven, CT, which has dispatched 233 NYC accessible taxicabs to locations within Manhattan.…

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[PRESS] Court Victory a Big Win for Wheelchair-Accessibility in NYC — 08JUNE2013

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 Court Victory a Big Win for Wheelchair-Accessibility in NYC
Kristen Meriwether
June 8th, 2013
 

(Excerpt) NEW YORK—Hailing a wheelchair accessible taxi is like finding a needle in a haystack, but for New Yorkers whose only taxi option is using an accessible one, the search will soon be easier.

With a court victory on June 6, the city was given the green light to add 2,000 wheelchair-accessible yellow cabs, as well as 3,600 accessible green cabs in the newly created outer borough fleet.…

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[PRESS] Taxi Accessibility Resurfaces in City Council – 22APRIL2013

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 Taxi Accessibility Resurfaces in City Council
Kristen Meriwether
April 22, 2013
 

(Excerpt) In September 2012 the city introduced the Accessible Dispatch service, which dispatches the 233 wheelchair -accessible taxis to pick up riders in Manhattan. Riders are charged a regular taxi fare, and wait times are 12 minutes, according to the TLC.

DeFiebre says the wait time is typically closer to half an hour for her when she uses the Accessible Dispatch service, depending on the time of day.…

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[PRESS] Wheelchair Accessible Taxi Available in New York City – 07MARCH2013

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 Wheelchair Accessible Taxi Available in New York City
Bernard A. Krooks
March 7th, 2013
 

(Excerpt) People needing a wheelchair-accessible taxi in New York City will now find it easier to find one.  Accessible Dispatch is a new service available by phone, Internet or mobile app.

Accessible Dispatch is available 24 hours a day, 7 days a week, throughout Manhattan.  Upon notification, a wheelchair-accessible taxi is dispatched to your location immediately.  Advanced reservations are not required, but they are accepted.…

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[PRESS] Wheelchair Taxi Program Gets Mostly Positive Reviews At Six-Month Mark – 02FEB2013

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 Wheelchair Taxi Program Gets Mostly Positive Reviews At Six-Month Mark
Alex Silverman
February 13, 2013
 

(Excerpt) NEW YORK (CBSNewYork) - About six months ago, the city rolled out a program to help people in wheelchairs link up with one of just a few hundred accessible taxis out there.

It allows you to order a cab through 311 or via other methods. To call the dispatch center directly, dial 646-599-9999. To text a request, contact 646-400-0789.

Victor Calise, who heads the Mayor’s Office for People With Disabilities, said the service has been working for him.

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[PRESS] Enlarging Fleet of Accessible Cabs Could Be a Solution – 08FEB2013

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 Enlarging Fleet of Accessible Cabs Could Be a Solution
Andrew L.Kalloch
February 08, 2013
 

(Excerpt) RE “THE Ride less ridden after increase in fare” (Page A1, Feb. 2): Boston should expand the number of accessible taxicabs and develop a centralized dispatch system that provides seamless door-to-door service. Today, there are only 78 accessible cabs in the city, a mere 4 percent of the 1,825 cabs with medallions and a far cry from London’s fully accessible fleet.

By using tech-savvy services such as Accessible Dispatch, which serves New York City and allows people to digitally hail accessible cabs through mobile apps or over the phone, Boston’s cab fleet could become an integrated part of an accessible transit network.…

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